Privacy Policy

1. General information

This Privacy Policy describes how imotesa.bg ("the Site", "we", "us") collects, uses, stores and protects users' personal data. The Site is an online platform providing statistical information and analysis related to the real estate market.

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian law.

2. Data controller

The data controller is currently Mario Kostadinov Paunov, an individual, the owner and operator of the Site.

Contact email: support@imotesa.com

3. What personal data we collect

We only collect data necessary for the operation of the Site and the provision of its services.

3.1 Data provided by the user

When registering or using the Site's features, we may collect:

• email address;
• phone number;
• name or username.

3.2 Automatically collected data

When using the Site, the following is automatically collected:

• IP address;
• device and browser information;
• operating system;
• date and time of access;
• behaviour and navigation on the Site.

3.3 Account-related data

• login and activity information;
• verification status (email/SMS);
• settings and preferences.

4. Purposes of processing

Personal data is processed for the following purposes:

• creating and maintaining a user account;
• verifying the user's identity;
• providing access to the Site's features;
• analysing usage to improve our services;
• ensuring security and preventing abuse;
• communicating with users when needed.

We do not use personal data for automated decision-making or profiling with legal effects on users.

5. Legal basis

Personal data is processed on the following legal grounds:

• Performance of a contract — to provide the Site's services;
• Legitimate interest — for security, analysis and improvement of the platform;
• Consent — where applicable;
• Legal obligation — where required by law.

6. Retention period

Personal data is retained for as long as necessary to fulfil the purposes for which it was collected. Typically:

• account data — until the account is deleted;
• technical data — for a limited period for analytical purposes;
• communications — for as long as needed to handle the enquiry.

Once the relevant period expires, the data is deleted or anonymised.

7. Disclosure of data to third parties

We may share personal data with third parties only when necessary, including:

• hosting service providers;
• email and SMS service providers;
• analytics tools;
• competent government authorities, where required by law.

8. Data security

We apply appropriate technical and organisational measures to protect personal data, including:

• restricted access to data;
• use of secure connections (SSL);
• protection against unauthorised access.

9. Your rights

Under the GDPR, you have the following rights:

9.1 Right of access

You have the right to obtain confirmation of whether we process your personal data and to access it.

9.2 Right to rectification

You have the right to request the correction of inaccurate or incomplete personal data.

9.3 Right to erasure

You may request the deletion of your personal data when it is no longer necessary, you withdraw consent, or the processing is unlawful.

9.4 Right to restriction of processing

You have the right to request the restriction of processing under certain conditions.

9.5 Right to data portability

You have the right to receive your data in a structured, machine-readable format.

9.6 Right to object

You have the right to object to processing based on legitimate interest.

9.7 Right to withdraw consent

Where processing is based on consent, you can withdraw it at any time.

9.8 Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority. In Bulgaria, this is the Commission for Personal Data Protection (CPDP).

10. Cookies

The Site uses cookies. Detailed information is available in our Cookie Policy.

11. Changes to this policy

This policy may be updated to reflect changes in legislation or the functionality of the Site. The current version will always be available on the Site.

12. Contact

If you have questions about this policy or the processing of personal data:
Email: support@imotesa.com